Reply To: Issue Opening Older Files with 19.4

Thanks David. I did try restarting, but the issue still persists.

I was able to recover another document. It all seems tied to CC Libraries. For whatever reason, it’s not recognizing the library item. The layers panel was saying <pasted graphic> and the links panel lists all library items as Adobe PDF, but there were no errors in preflight.

Once I relink it by timing my mouse clicks with the escape key between pop-ups, the message is gone for the most part. I’m now getting a message only when opening and closing, but it does seem to be any older file (one was 2/2023 and the other was 4/2023) with CC Library items is doing it.