Reply To: Can’t make InDesign Index feature work right

Hi Dan, that sounds very frustrating. It’s hard to say what might be happening there. Indexing is never fun, no matter what tool you use. But this does sound rather mysterious.
Without seeing the document and how you indexed it, it’s hard to say what could have gone wrong. There are other indexing tools, such as Indexmatic https://www.indiscripts.com
But you should be able to make this work with InDesign alone.