Reply To: Please help – we're stumped!

It’s a real conundrum!

We’re all working from Google Drive, accessing it by Filestream. Most of the folders are functioning just fine – but there are maybe 15 or 20 that absolutely will not work for me in InCopy, even though they do in InDesign. The designers are very familiar with prepping files for InCopy.

We just tried my designer taking the InDesign file out of the folder onto her desktop; deleting the folder from Drive; then creating a new folder, with links and stories, from scratch – and it STILL doesn’t work.

I can see the names of the links, and the ‘missing’ question mark.

:-/