Reply To: BIG PROBLEM – see Video – using document fonts folder – PLEASE HELP!

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#11347343
Pedro Santos
Member

Adobe suggested me to do a Restore to the program through one of these options:

1 – While pressing Shift + Option + Command + Control, start InDesign. Click Yes when asked if you want to delete preference files.

2 -For manual deletion or renaming, the locations of the preference files are as follows:
• InDesign SavedData
Users / [user] / Library / Caches / Adobe InDesign / Version [version] / InDesign SavedData

• InDesign Defaults
Users / [user] / Library / Preferences / Adobe InDesign / Version [version] / InDesign Defaults

I already did option 1, but then the problem happened again …
Now I am making option 2, and my question is:
I only delete these 2 files:
– InDesign SavedData
and
– InDesign Defaults
?

Or the rest of the content in the two folders?

This article was last modified on March 11, 2020

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