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• • November 6, 2012 at 1:53 pm #63516
    kb9jlo

    Member

    Please pardon my ignorance. I'm an IT guy not an Indesign person. I'm trying to support a user and looking through your site has already helped me solve a couple of other issues.

    My PC Indesign users are accessing Indesign in a VMware Virtual Machine. For the most part that has worked but I've made some mistakes along the way — especially with Windows user profile settings — but I've been able to solve most of that by moving all the “appdata” type settings back to the Windows default location. Adobe didn't care for me relocating those but that's not the problem today…

    I have one user that even after I moved the Windows profile back continues to have problems. I had tried deleting preferences (https://forums.adobe.com/thread/526990) and that didn't seem to do anything so I finally uninstalled CS5.5 (the whole suite), cleaned off any mention of Adobe out of the registry and off the hard drive.

    And although that helped — Indesign doesn't crash all the time on her all the time — but it will still NOT save any user settings (I'm not sure to call it workspaces or preferences or if it is a little bit of both).

    I've hesitated deleting her Windows user profile… That's usually a little more drastic then I want to go but it's looking like that might be the only solution.

    Can someone help me solve this? Tell me things I need to do to test it under my account to see if it's working correctly or not…

    If we can get through this I will ask about printing.

    Dan Reynolds, Sr. Systems Administrator, BLDD Architects, Inc.

  • November 6, 2012 at 1:55 pm #63517
    kb9jlo

    Member

    Sorry, the VM is a Windows 7 64 bit virtual machine, four CPU cores & 8 GB RAM.

  • November 8, 2012 at 1:47 am #63528
    Gert Verrept

    Member

    Tricky business. As you know, win 7 doesn't allow you to write preference files without being “administrator” (had the problem with scripts, where the pref files for some scripts (javascript and a text file) didn't save.

    I would try to see if it works if you are admin of the machine, or if possible, install it on a “real pc” and try working as admin and as “normal user”.

    If it works that way, then you could try to copy that Indesign workspace form the user dir to the dir where the program is installed (it then becomes a part of the application, and it's available for all users).

    I must admit that I've not seen running Indesing on VM.

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