CreativePro Forum

Return to Member Forum

• Author
  Posts
• • September 10, 2012 at 1:10 pm #63107
    Anonymous

    Inactive

    I turned my CS5 book into CS4 capability, sent it to someone who helped me with the Index. She sent it back, and it went right into my CS5. But anytime I try to do a Page Break, or a delete, or anything…BAM, it crashes.

    I looked at Adobe for updates, and see them for 7.0.1 through .5. I just have 7.0, so I'm assuming none of these would work?

    What else can I do to stop these crashes?

  • September 10, 2012 at 1:31 pm #63109
    David Blatner

    Keymaster

    You definitely want to make sure you have the latest version of InDesign. Choose Help > Updates, and get 7.0.5, or whatever it offers.

  • September 10, 2012 at 3:50 pm #63112
    Anonymous

    Inactive

    Hi David. Just checked–they are up-to-date. Three things:

    1. Would this problem have anything to do with the fact that this long document was first done by me in CS5, then was worked on with a CS4, then sent back to me??
    2. Here's something odd–is there a clue here: I tried to export it into an IDML file, and as it's loading, and the bar is going to the right, it stops COLD about 1/4″ from the completing, and it stops at a Graph I have in the back part of the book. Could that be it? If so, what do I do?
    3. I looked up how to read a crash report. They state that Line 0 should tell me something. Here it is plus those underneath. Any clues??

    0 libsystem_c.dylib 0x92521b4a memmove$VARIANT$sse42 + 397

    1 PublicLib.dylib 0x01303e87 CTextAttributeSuite::ChangeParagraphDirection(ICompositionStyle::ParagraphDirection) + 20359

    2 PublicLib.dylib 0x01161a19 UIDList::Append(IDType<UID_tag>) + 57

    3 com.adobe.InDesign.AppFramework 0x0b9321db 0xb910000 + 139739

    4 com.adobe.InDesign.Generic Page Item 0x115119df GetPlugIn + 1416831

    5 com.adobe.InDesign.AppFramework 0x0ba2348a GetPlugIn + 976634

    6 com.adobe.InDesign.AppFramework 0x0ba236c3 GetPlugIn + 977203

    7 com.adobe.InDesign.Layout 0x11b16a34 GetPlugIn + 17220

    8 com.adobe.InDesign.Text 0x0fb0abfc GetPlugIn + 854332

    9 com.adobe.InDesign.Text 0x0fb0ae75 GetPlugIn + 854965

    10 com.adobe.InDesign.Text 0x0fb03742 GetPlugIn + 824450

    11 com.adobe.InDesign.Text 0x0fe1958d GetPlugIn + 4059853

    12 com.adobe.InDesign.Text 0x0fe1ae77 GetPlugIn + 4066231

    13 com.adobe.InDesign.Text 0x0fe1b822 GetPlugIn + 4068706

    14 com.adobe.InDesign.Text 0x0fe09b25 GetPlugIn + 3995749

    15 com.adobe.InDesign.Text 0x0fe0b22f GetPlugIn + 4001647

    16 com.adobe.InDesign.Text 0x0fe3db24 GetPlugIn + 4208740

    17 com.adobe.InDesign.Text 0x0fe3e107 GetPlugIn + 4210247

    18 com.adobe.InDesign.Text 0x0fe40d2e GetPlugIn + 4221550

    19 com.adobe.InDesign.Text 0x0fe449e3 GetPlugIn + 4237091

    20 com.adobe.InDesign.Text 0x0fe458d4 GetPlugIn + 4240916

    21 com.adobe.InDesign.Text 0x0fe45cbc GetPlugIn + 4241916

    22 com.adobe.InDesign.Text 0x0fbe291c GetPlugIn + 1738332

    23 com.adobe.InDesign.Text 0x0fbe3b94 GetPlugIn + 1743060

    24 com.adobe.InDesign.Text 0x0fbf69a6 GetPlugIn + 1820390

    25 com.adobe.InDesign.Text Editor 0x0c9f6746 GetPlugIn + 189926

    26 com.adobe.InDesign.AppFramework 0x0b96fee1 GetPlugIn + 242001

    27 com.adobe.InDesign.AppFramework 0x0b970def GetPlugIn + 245855

    28 com.adobe.InDesign.AppFramework 0x0b912dd8 0xb910000 + 11736

    29 com.adobe.InDesign.AppFramework 0x0b93855a GetPlugIn + 14282

    30 com.adobe.InDesign 0x000028ab main + 187

    31 com.adobe.InDesign 0x000027c6 start + 54

    XX

  • September 10, 2012 at 3:55 pm #63113
    David Blatner

    Keymaster

    It could be the graphic… are you saying that you cannot open that IDML file then succesfully export a new IDML file? That would indicate that there is some significant corruption somewhere. I don't know why it would do that.

    Here's some good info for troubleshooting: https://creativepro.com/fin&#8230;..n-file.php

  • September 10, 2012 at 3:57 pm #63114
    Anonymous

    Inactive

    And here's a potential 4th clue?? I have four items I was changing to bulleted items. I got the bullet on the first three, but the 4th one always causes a crash. WHAT is that about??

  • September 10, 2012 at 4:00 pm #63115
    Anonymous

    Inactive

    David Blatner said:

    It could be the graphic… are you saying that you cannot open that IDML file then succesfully export a new IDML file? That would indicate that there is some significant corruption somewhere. I don't know why it would do that.

    Here's some good info for troubleshooting: https://creativepro.com/fin&#8230;..n-file.php

    ---

    The reason I was exporting the file to myself as an IDML file is because I read on the net that it might work to then use the same IDML back into your Indesign to avoid crashing. SO, it sounds like that could be clue as why? I also just posted above that I have four items that I was changing to bulleted items, and I was able to do the first three, but ALWAYS crash if I try to bullet the fourth one.

  • September 10, 2012 at 4:07 pm #63116
    Anonymous

    Inactive

    David Blatner said:

    It could be the graphic… are you saying that you cannot open that IDML file then succesfully export a new IDML file? That would indicate that there is some significant corruption somewhere. I don't know why it would do that.

    Here's some good info for troubleshooting: https://creativepro.com/fin&#8230;..n-file.php

    ---

    David, I've been reading the above link, but I can't find information on how to backup a file. Can you help me with that?

    (By the way, to clarify–I CAN open the Indesign File sent back to me from a CS4. I just can't work on it without it crashing, and I am unable to take the file and make it an IDML file without it stopping on a particular graph.)

  • September 10, 2012 at 4:16 pm #63117
    David Blatner

    Keymaster

    Backing up the file usually just means making a copy to another folder, or doing a File > Save a Copy.

    I don't know what could have gone wrong with your file, but it sounds like something is very bad.

    Can you export the file as IDML, then open that new IDML file back in InDesign?

  • September 10, 2012 at 4:32 pm #63118
    Anonymous

    Inactive

    David Blatner said:

    Backing up the file usually just means making a copy to another folder, or doing a File > Save a Copy.

    I don't know what could have gone wrong with your file, but it sounds like something is very bad.

    Can you export the file as IDML, then open that new IDML file back in InDesign?

    ---

    No, that's another problem! When I try to export the file as IDML, the blue line goes to the right and stops cold about a 1/4″ from the far right….at Graph 50. It won't finish past Graph 50. Help.

    And by the way, the gal with the CS4 who worked on this long document—she ONLY did the Index for me. She supposedly didn't touch a thing before that. Could this have anything to do with the Index by chance…but why would it stop a Graph 50, which is 46 pages before the Index in this 385 page book??

  • September 10, 2012 at 4:46 pm #63120
    David Blatner

    Keymaster

    I would make a copy of the file, then delete half the pages and try to export the IDML. Then delete the other half and export. Or find what image or text frame is getting in the way of a successful export. Keep deleting things (maybe just image at a time) until you figure it out. Sounds horrible! InDesign doesn't usually do this.

  • September 10, 2012 at 5:28 pm #63121
    Anonymous

    Inactive

    David Blatner said:I would make a copy of the file, then delete half the pages and try to export the IDML. Then delete the other half and export. Or find what image or text frame is getting in the way of a successful export. Keep deleting things (maybe just image at a time) until you figure it out. Sounds horrible! InDesign doesn't usually do this.

    ---

    Ok, I'll go do it now and report back. Guess what? The gal with the CS4 who helped with the Index—SHE sent me the IDML file…and it did the exact same thing—stopped cold at Graph 50.

  • September 10, 2012 at 7:07 pm #63123
    Anonymous

    Inactive

    I have done Window > Utilities > Scripts….then Application > Samples….then got to Java Script and SplitStory.jsx…but I'm lost on how to select half of the book.

  • September 11, 2012 at 8:13 am #63127
    Anonymous

    Inactive

    Hmm. It appears that what I posted last night is now gone.

    Nothing is working and the crashing is still occuring badly. When I tried to do the Split Story, it caused Indesign to crash.

    Badly need help on this frustrating problem. I'm just a few steps away from being able to send the book to the printer, but can't do several corrections because of this.

    Any ideas appreciated.

  • September 11, 2012 at 8:31 am #63128
    Anonymous

    Inactive

    Here are facts in all this, and hoping someone can help me come up with an idea as to why it's crashing and what to do:

    1) Sent my CS5 to someone in the IDML because she has CS4. She did the Index for me, and sent back to me. Crashing starts. Index issue??? If so, what??

    2) Crashing occurs when I'm trying to make changes in text: when I press delete at the top of the page (to bring back page which pushed over to next page), when I try to delete a section, changing the font of a heading, doing the 4th bullet of four items (first three bullets were fine; fourth one crashes me), doing a full return to add a space (very common reason for crashing), etc.

    3) I have been unable to make another CDML–it stops about 45 pages from the end on “Graph 50”. I looked at my errors–found a huge body in inset on the page right about Graph 50 that I didn't need. Got rid of the inset. Could the crashing be from something in Graph 50 alone?

    4) Trying to do Split Story crashes Indesign

    5) Crash report–does it have something to do with the “library”???

    0 libsystem_c.dylib 0×92521b4a memmove$VARIANT$sse42 + 397

    1 PublicLib.dylib 0×01303e87 CTextAttributeSuite::ChangeParagraphDirection(ICompositionStyle::ParagraphDirection) + 20359

    2 PublicLib.dylib 0×01161a19 UIDList::Append(IDType<UID_tag>) + 57

    3 com.adobe.InDesign.AppFramework 0×0b9321db 0xb910000 + 139739

    4 com.adobe.InDesign.Generic Page Item 0×115119df GetPlugIn + 1416831

    5 com.adobe.InDesign.AppFramework 0×0ba2348a GetPlugIn + 976634

    6 com.adobe.InDesign.AppFramework 0×0ba236c3 GetPlugIn + 977203

    7 com.adobe.InDesign.Layout 0×11b16a34 GetPlugIn + 17220
  • September 11, 2012 at 8:51 am #63130
    David Blatner

    Keymaster

    Have you:

    • Tried deleting all the images in the document, then doing an IDML export?
    • Tried deleting all the index entries in the document: https://creativepro.com/how&#8230;..ntries.php and then trying the IDML trick?
    • If both of those don't work, then try deleting all the text in the main story and doing the IDML. (In other words, keep trying to remove stuff until the IDML works. When it works, then, in theory, you will have found the corrupted culprit.)

    Keep a clean backup, of course, so you can go back to it if you need to.

  • September 11, 2012 at 10:42 am #63131
    Anonymous

    Inactive

    David Blatner said:

    Have you:

    • Tried deleting all the images in the document, then doing an IDML export?
    • Tried deleting all the index entries in the document: https://creativepro.com/how&#8230;..ntries.php and then trying the IDML trick?
    • If both of those don't work, then try deleting all the text in the main story and doing the IDML. (In other words, keep trying to remove stuff until the IDML works. When it works, then, in theory, you will have found the corrupted culprit.)

    Keep a clean backup, of course, so you can go back to it if you need to.

    ---

    I had only thought of removing Graph 50, so perhaps I'll do just that and see, then all of them see. Excellent idea. But I'm an Indesign neophyte. How exactly do I remove them and keep them somewhere to reuse?? Same question if I have to remove all the Index?

  • September 11, 2012 at 5:28 pm #63132
    David Blatner

    Keymaster

    Just keep a backup… for example, open the document and choose “Save As” and change the name to “MyFile_ImMessingThisOneUp” then make your changes. Later, you can delete this whole file and go back to the original one.

  • September 11, 2012 at 7:07 pm #63133
    Anonymous

    Inactive

    David Blatner said:Just keep a backup… for example, open the document and choose “Save As” and change the name to “MyFile_ImMessingThisOneUp” then make your changes. Later, you can delete this whole file and go back to the original one.

    ---

    I am sad to report that deleting the final graph didn't stop the problem with creating an IDML file. I also started deleting more pages of the graphs–same. And it's all causing my Indesign to crash. I'll have to keep going with deleting and see what happens.

  • September 11, 2012 at 7:07 pm #63134
    Anonymous

    Inactive

    David Blatner said:Just keep a backup… for example, open the document and choose “Save As” and change the name to “MyFile_ImMessingThisOneUp” then make your changes. Later, you can delete this whole file and go back to the original one.

    ---

    I am sad to report that deleting the final graph didn't stop the problem with creating an IDML file. I also started deleting more pages of the graphs–same. And it's all causing my Indesign to crash. I'll have to keep going with deleting and see what happens.

  • September 11, 2012 at 7:25 pm #63135
    Anonymous

    Inactive

    Something I don't understand. I have removed all the pages with graphs–50 graphs in all which were on about 25 pages. But when I export as an IDML file, and attempt to open it, it still goes through the 50 figures…stops at the 50th….yet not only were the graphs removed, so were the pages!!

    UPDATE: well, well, well. I just removed the INDEX that someone created for me, and I was able to upload the IDML file!!! No more crashing.

    So what do I do? I paid someone to do this Index and clearly, it's the reason for the crashing.

  • September 12, 2012 at 5:51 am #63139
    David Blatner

    Keymaster

    Hard to know, but I would try:

    • Selecting the text in the index, then using File > Export to export it as an InDesign Tagged Text file, then deleting the index, then trying to import the text again…
    • If that doesn't work, then try importing the index tagged text file into a new document
    • If that doesn't work, try the whole thing again but exporting as an RTF file isntead of tagged text

    It does sound as though something is icky in that index!

    One other thing: You're not using a new 2012 mac, are you? There were lots of crashing problems earlier this year when the new macs came out.

  • September 12, 2012 at 7:15 pm #63149
    Anonymous

    Inactive

    Well, I was forced to figure this out myself with other help. And guess what was causing the crashing?? The Index! That became clear when I removed it in the Copy I made, and no crashing. So I turned the Index into Word, removed the formatting, put it back into Indesign, reformatted the index list of words, and voila. Thanks everyone. :) :)

• Author
  Posts