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• • December 15, 2010 at 12:12 pm #58118
    Roland

    Member

    I ran into this once before but ended up not needing the file that crashed CS5, but now I'm in a bit of a pickle: I need to access two files that're 1 year old (almost to the day too) but they won't convert from CS4 to CS5. The conversion progress bar stops after 2 millimeters and then Windows (Vista Business 64) tells me InDesign crashed and it wants to send a report.

    An InDesign lock file will be created and stay in the directory.

    Now here's the question: if there's no way to get CS5 to open those files, should I install InDesign CS4 and use that to open the files, or would that screw things up on a deeper level, possibly messing up my Creative Suite 5 installation?

  • December 15, 2010 at 2:32 pm #58119
    Theunis De Jong

    Member

    Definitely, positively, absolutely do not install the older version alongside a newer one!

    My suggestion would be to try and save as IDML from CS4, and then opening it into CS5 … but for that you need a working CS4 :P

    Install your CS4 onto another computer?

    (Slightly Related: on my Mac OS X, would it be safe to try installing an older version as another user, or do the ID installations Root Too Deep inside the entire system? I'm not too keen on doing this experiment myself, just for the glory of being the First To Know.)

  • December 15, 2010 at 2:48 pm #58120
    Roland

    Member

    Yeah I was afraid that'd be the answer I'd be getting :)

    I guess I could try uninstalling the Creative Suite on this computer (my home PC), installing InDesign CS4 (that should be enough, right?) and then reinstalling CS5. Is there anything I need to keep in mind before I start this process? I'll wait until Saturday or Sunday as then I'll have more time, won't be as sick of computers as I am when I get home, and will have plenty of time to plan the process (backing up preferences and such).

  • December 15, 2010 at 4:25 pm #58121
    Theunis De Jong

    Member

    That sounds like a lot of work … with, honestly, no up-front guarantees.

    Send the CS4 to me, yeah? I'll see if I can open it on my CS4 and return it as an IDML. I have a hotmail account, under my usual nomme de guerre “jongware”.

  • December 16, 2010 at 12:09 am #58125
    Roland

    Member

    Thanks, I'll ZIP the file I need most importantly and send it to you.

    I'll still go ahead and try installing InDesign CS4 at home this weekend. I can't keep bothering others when my files won't open in CS5 or when I need to down-save for CS3 :)

  • December 16, 2010 at 2:53 am #58129
    Theunis De Jong

    Member

    Yah — I received the file and it opened just fine in CS4. It's on its way back to ya as an IDML, and just for fun's sake as an INX — I dunno, if the IDML also fails you can try that :P

    I have been running different versions of ID side by side for years, and as long as you install them chronologically everything runs without a hitch.

  • December 16, 2010 at 2:11 pm #58138
    Theunis De Jong

    Member

    The file opened in my CS4, and Roland could open the CS4 exported IDML without any problems on his CS5.

    I also could find no physical problem with the file — all of its data structures are accounted for. It must have been CS5 was feelin' miserly. Filed under “uhwhat?”.

  • December 17, 2010 at 12:16 am #58144
    Roland

    Member

    It's baffling why the CS4 file wouldn't open in my installations of InDesign CS5 (neither at work nor at home, with different PC specs and additional software) but I now know I need to get InDesign CS4 installed again somewhere :)

    [Case closed]

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