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• • October 11, 2023 at 9:10 am #14396484
    Marc Dunker

    Member

    I updated InDesign to 2024. Upon opening it for the first time, it opened a pop-up saying my preferences were created with an older version, and told me it was replacing with new preferences.

    I’m on a Windows machine and experienced with moving files in app data, but will moving the 2023 preferences into the 2024 not work? Has anyone else experienced this? It seems to me that it was done when installed as my CC settings indicate to copy old preferences. Is there a way to get it back?

    There’s a lot of settings that I have to redo, including the auto complete and user dictionary.

  • October 11, 2023 at 10:27 am #14396485
    John Kramer

    Participant

    I got the same error message. But then all of my settings seem to have been preserved….

    But then I got the Pantone error message. :/

  • October 11, 2023 at 10:36 am #14396486
    Marc Dunker

    Member

    All paragraph and character styles, swatches, and general preferences were gone for me such as tracking increments, keyboard shortcut defaults, etc. I’ve re-setup what I think is good, but I’m sure a lot will come up as I open files.

  • October 11, 2023 at 10:47 am #14396487
    Nick B

    Participant

    Hi Marc

    Same happened to me on macOS.

    I’m glad that I didn’t check the box to ‘delete previous version’ which I do with Illustrator and Photoshop. With Indesign I end up with multiple versions of the app because of the non-backward compatibility of major updates, not to mention it is the most crash-prone app I use – with the first indd file I opened and converted to v19 I’ve already had crashes caused by just moving an anchored object.

    It’s quite annoying as none of the other Adobe apps with new versions this week had the same issue, but since Adobe had a warning box ready to pop up it’s clearly intentional/a bug they were aware of with this release.

    While my file backup includes the whole preferences folder, I’m not going to chance introducing a problem if it looks like there’s a reason Adobe couldn’t import the v18 preferences file. I don’t think I have too many custom preferences and can at least open v18 and screen-shot each panel. I keep all my custom dictionaries in one place so manually re-linked those easily enough, and things like saved Find/Replace have shown up fine.

    Nick

    • October 12, 2023 at 7:54 am #14396499
      Marc Dunker

      Member

      I find it interesting that this was the first time I chose to delete the previous version. Windows uses Roaming App Data for a lot of preferences, so I still have that folder from the previous versions.

      For me it was mainly panel defaults and general preferences. Today I noticed I hide unnecessary control bar items that are in the properties panel or other panels anyway. It also removed all my saved document presets. Things like Find/Change/GREP queries stayed intact.

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